Is custom integration always cheaper than replacing a system?

Not always. Integration is usually cheaper and lower risk in the short term. Over a longer horizon, if a system is unsupported or fundamentally mismatched with the business, replacement can be the better total-cost choice. The decision should be made on evidence, not on default preference.

What is the difference between iPaaS and custom integration?

iPaaS (Integration Platform as a Service) provides a hosted environment with prebuilt connectors and orchestration tooling. Custom integration is built specifically for your workflow. Many organizations use both: iPaaS for common SaaS-to-SaaS connections, and custom code for the workflow-specific logic that no off-the-shelf connector covers. Gartner's iPaaS Magic Quadrant tracks the maturity of this category in detail.

How do we know an integration actually paid back?

Define a small number of indicators before you start: number of duplicate entries per week, average cycle time for the affected workflow, and number of reconciliation errors caught downstream. Measure them again on a like-for-like basis after launch.

How to Connect the Tools You Already Use

An insight on how to connect the tools you already use from CodeCraft Enterprise.